Privacy Policy
Introduction
At Pixel App Labs, we place the highest priority on protecting the privacy and confidentiality of our clients. While we do collect certain information, it is solely for the purpose of improving our services and providing a better customer experience. We fully recognize the responsibility of handling customer data with care and integrity. Please note that we never rent, trade, or sell any personal details online.
This policy outlines how we collect, use, and protect customer information, the reasons for gathering it, and the consent options available to you regarding its processing.
Information We Collect
Pixel App Labs may collect personal details such as your name, phone number, email address, and mailing address. This information is generally provided by customers when placing an order, saving information with us, or contacting us directly.
We may also collect email addresses or mailing details through communication channels like our Contact Us Form, which allows us to respond to questions, feedback, or support requests.
In addition, we maintain records of customer interests, preferences, and past purchases, including online orders.
Use of Information
The information collected is used to serve you better. For example:
Order details are processed using the information you provide.
Email and phone communication is used to confirm orders, provide updates, or request clarifications.
Customers may receive service reminders, newsletters, or promotional offers.
We may use your purchase history and preferences to enhance our website design and shopping experience.
Newsletter & Promotional Emails
If you no longer wish to receive promotional content or newsletters, you may unsubscribe by following the link provided in those emails. Alternatively, you can email or call us to be removed from our mailing list.
Social Media Features & Widgets
Our website may include social media plugins (such as the Facebook “Like” button) and widgets (like “Share This”). These may collect data such as your IP address and track the page you are viewing. They may also use cookies to ensure proper functionality.
Third-Party Services
We maintain a strict policy of not sharing personal information with outside parties except in limited circumstances:
Payment Processing: We work with secure credit card processing companies strictly for billing. They are not authorized to retain or use your details for any other purpose.
Customer Support Tools: Services such as live chat providers may process limited customer information only as needed to provide support.
Data Security
To safeguard your data, Pixel App Labs uses Secure Sockets Layer (SSL) encryption for information submitted through our website. We follow recognized industry standards to protect sensitive data during transmission and storage.
However, no method of electronic storage or transmission over the internet is 100% secure. While we take every reasonable measure, we cannot guarantee absolute protection of your data. If you have concerns, you may contact us at info@pixelapplabs.com.
Managing Your Account & Data
Customers may request to update, delete, or deactivate their accounts by contacting us. Once your request is processed, you will no longer receive order-related communications.
We retain customer data as long as accounts are active or necessary for services. However, certain information may be stored as required to comply with legal obligations, settle disputes, or enforce agreements.
Cookies
Cookies are small identifiers sent to your browser to help recognize your preferences and shopping cart items. Accepting cookies ensures the best browsing experience.
We may also collect IP addresses and diagnostic data for analytics, though these are not linked to personally identifiable details. Please note that third-party advertisers or service providers may use their own cookies, which are not covered by our policy.
Web Beacons (Clear Gifs)
Pixel App Labs uses web beacons (tiny invisible graphics with unique identifiers) to track site activity and improve content. Unlike cookies, these are embedded in web pages and not stored on your device. Importantly, the data collected is not linked to any personal customer information.
Customer Testimonials
With your consent, we may display testimonials including your name. If you wish to have your testimonial removed, please email us at info@pixelapplabs.com.
External Links
Our website may contain links to third-party websites, each with its own privacy practices. If you submit personal details on another website, that information will be governed by their privacy policy. We encourage you to review the policies of all external websites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our homepage and other key locations to keep you informed about what data we collect, how it is used, and under what circumstances it may be shared.
For major changes, we may notify you by email or a website notice before the changes go into effect.
Legal Disclaimer
We may disclose personal information if required by law or if necessary to protect our rights, comply with legal processes, or respond to government or law enforcement requests.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or the use of your data, please contact us at:
📞 (346) 639-8700
📧 info@pixelapplabs.com